Delete your account

In the app

Open the Rez Eats app and log in.
Go to your Profile.
Under Privacy and terms, tap Delete account, then confirm.

This works the same for customer, driver and restaurant accounts. An account can't be deleted while it has an order in progress, so finish or cancel it first.

By email

Can't use the app? Email privacy@rezeats.ca from the email address on your account and ask us to delete it. We'll confirm by email once it's done.

What happens to your information

Deleted

Your login: your email address and password
The personal information on your profile: your name, phone number, delivery address and drop-off note
A driver's car details
Your Status card details and selfie, and the photo of your card, unless a tax-exempt order relied on it

Kept

Order and tax records, including the details on each order, are kept for 6 years, as tax law requires.
If you used the Status card exemption, your card details and the photo of your card are kept for 6 years after your last tax-exempt order.
Stripe, which processes payments, keeps its own records of payments as the law requires.

Questions